State Farm® Insurance Agent Jesse Cervera

"Staff has been incredibly helpful anytime I've had any sort of issue. Always punctual and polite."

"Angelica me ayudó con un reclamo de auto extremadamente delicado que involucró presentar un informe ante el departamento legal de la ciudad de Hammond. Ella se encargó de toda la documentación, me explicó todo el proceso paso a paso y mostró una paciencia y profesionalismo excepcionales. Se notaba que sabía exactamente lo que hacía y me hizo sentir acompañado en todo momento. Estoy muy agradecido por su ayuda y dedicación. ¡Gracias, Angelica!"

"So. I been trying to reach out to my old state farm agent about my crotch rocket 🚀 coverage. We been doing business since I got the chick magnet. Called last week and this week( sun too just to leave a message) no replies. Got a call mon at 4:59p and they close at 5p. Yeah it happens , some how I funking declined the call. Call back, got voice mail. So today I called Jesse Cervera ( damn I had to look at thst to spell it. ) office. It rated 4.9 which isn't perfect, but I'll give them a shot. Angelica G. Took my call. Mind ypu it,s after hours. I expect to be rushed,because I understand we don't pay overtime. She did an excellent job of dealing with my difficult as*. She answered all my questions, thought when I said alpha (spelling out my email meant alpha) that was part of my email. Sorry this is long but my experience was worth it and I left text errors because I'm not AI. Her friendliness was not only heard but felt. She is honestly one of State Farms best. Thank 😊 You."

"Came here because of the good reviews and not a month later regretted it entirely. Came here to transfer my auto and home insurance from another company. Got a quote from Angelica and everything, went to my husband and we agreed it was a good choice to change. So we did, upon me accepting the offer and texting her back to activate that policy she tells me that now the price has changed. When asked, she said she forgot to add some information to my quote, which I thought about it and thought it’s fine mistakes happen so we agreed with the higher quote than we were given initially. Yesterday, sent her a message to confirm my home insurance policy was active at 11am. Didn’t get a response. Followed up this morning at 10:39 and finally got a response that it was active. Okay, perfect, so I thought. And I was wrong, because now she tells me that unless I get my roof replaced State Farm can no longer continue coverage. I’m sorry, you’re telling me this AFTER my home insurance policy was already supposed to be active? After I had to reach out to you to make sure that MY insurance that I am the one paying for is active. No, will not be dealing with her or this place anymore. Cancelled my home insurance effective IMMEDIATELY. Will be switching my auto insurance as well from them, literally only two weeks later, because now I’m afraid they’re going to come up with some excuses for upcoming issues. Never had this problem with our old insurance, we were just looking for better prices. INSTANT REGRET. P.S. When getting my quote even she was surprised what good coverage I already had. Even had to alter some things for my existing coverage, which I was happy with and wanted to keep the same, which made me realize that Country Financial was better coverage for my money. So please seek pricing and coverage breakdown before you settle for less. 🗣️"

"Great customer service! I needed renters insurance for my new landlord. I was quoted and sent a declaration page right away in order to sign my new lease! Thank you!!"

"Angelica was incredibly helpful during a tough time. She guided me through the affidavit process, helped transfer ownership, and notorized everything. I'm so grateful for her support and kindness. Very smart and professional. Thank you."

"Muy buen servicio"

"Angelica Garcia was of the upmost help today!"

"Angelica is the BEST ever! She really helped me out always. She is very helpful and kind!"

"I have dealt with a lot of different insurance companies in my life and I have to say that this State Farm office is the best I have come across. I very rarely write a review because most companies just do their job or barely do their job. With Angelica and Jesse, they go out of their way to take care of you. I very highly recommend them, which is another thing I rarely do, is recommend. I have already sent them 1 friend and I will tell anyone else I know that is looking for great service, this State Farm office is the best!!!"

"Thank you Angelica Garcia for helping me with my two autos. I have my home and life and I appreciate how you explain everything. Thank you for the rosca de Loy Reyes that you shared in the office nice to know you keep with traditions."

"Muy buena aseguradora y los agentes muy amables."

"Angelica really helped me out when I needed it the most. She is very caring of her clients and very understanding. I would 100% recommended her!"

"Great place and very helpful people."

"State Farm is the only insurance company I trust. Jesse has always went above and beyond in dealing with my insurance inquiries. He went out of his way to ensure I was paying the lowest price possible. He answered all of my questions with ease and reassured me that State Farm is the most reliable place for insurance!"

"Jesse is very helpful. Great guy!"

"Jesse is easy to work with, he is also very informative and helped me pick the best insurance that is suitable for my needs."

"My family and I have been with them for years, Spanish speaking and very welcoming"

"Jesse is a GREAT agent. Very knowledgeable and replies to my calls in a timely manner. Always friendly and takes care of our insurance needs. HIGHLY RECOMMEND!!!"

"Great service, the customer service is great my experience with angelica was the best, she goes over the edge to make sure you have a blessed time with your problems"

"Justo hoy me cambie con State Farm y quede muy satisfecha con el precio y la cubertura, especialmente con el trato que recibí de Angélica , es una persona extraordinaria, muy amable , amigable , resolvió mis dudas y me ayudo en todo momento , muy profesional , recomendados 100%, nuevamente , quede muy contenta !! Muchas gracias."

"Everyone in the office is fantastic. They go out of their way to make sure all your questions are answered and that you are taken care of. I had to make a claim and they were with me every step. The best part is when Angelica called they approved the estimate and emailed me a link. Putting my verification info and debit info in I had my settlement in my account before the system even realized. Getting insured here was the best choice I’ve ever made with my insurance"

"Excellent service thus far, additionally, my questions are answered in a satisfactory manner."

"Angelica is a wonderful and helpful person ever!"

"I been with State Farm For a few years now specifically Jesses branch and I love it! Everyone is kind amazing & loving. The Insurance is right with pricing and I wouldn't change them ever! Great Amazing People!"